Our aim is to have your items delivered within 3 weeks. When we process your order we will check stocks and advise if any of the items are out of stock. In this instance we will contact you, either by telephone or email, and inform you of the estimated time of delivery.
If you order a substantial amount of furniture from Outdoor Chic we will delivery all of the goods in our own designated vehicle including staff to unload, install and take away all packaging and remove any old furniture if required.
For smaller orders we will use ParcelForce, or another courier service when applicable. We aim to despatch all orders that are in stock on a 24hr service, and if required can arrange for specific dates. We cannot book deliveries for specific times of the day, but can inform you of approximate time slots. With the ParcelForce service we can track your orders and keep you updated to its progress. Please feel free to ask for your tracking number so you can track your order online.
UK Mainland only (excludes Highlands & Islands & Crane Hire)
Shipping is charged by weight as follows:
All orders where the weight totals under 1kg a flat rate of £4.70 is charged
Orders where the total weight is over 1kg but under 5kg a flat delivery rate of £6.75 is charged
Orders where the total weight is over 5kg but under 10kg a flat delivery rate of £7.75 is charged
Orders where the total weight is over 10kg a flat delivery rate of £15 is charged
European and Worldwide delivery
We offer a speedy and efficient delivery service outside the UK. Please contact us by telephone or email for a quotation.